FAQ
Short answers based on the current HearHop product and support information.
What is HearHop?
HearHop streams your Mac’s system audio to nearby iPhones and iPads over your local network so you can listen privately on a phone or tablet nearby.
Can more than one iPhone listen at once?
Yes. On the Mac you can select up to four stream targets at once, and you can add or remove nearby iPhones and iPads while streaming is active.
Do both devices need the same Wi‑Fi?
Yes. Your Mac and iPhone or iPad should be on the same local network so HearHop can discover devices and stream audio nearby. Some guest or public networks block devices from seeing each other.
Is my audio encrypted?
Yes. Audio between your paired, trusted devices is authenticated and encrypted. HearHop streams only over your local network — not over the internet.
Is the iPhone app free?
Yes. The iPhone and iPad companion stays free. After a 30-minute Mac Stream trial, HearHop uses a one-time unlock on the Mac.
How does the free trial work?
The Mac includes 30 minutes of cumulative Stream time. Time counts while Stream is on. When the trial ends, unlock HearHop on that Mac for unlimited streaming. The iPhone companion stays free.
Is HearHop a subscription?
No. Mac unlock is a one-time lifetime unlock for that Mac after the trial. There is no HearHop subscription in the current product model. The unlock is not Family Shareable.
How much does HearHop cost?
After a 30-minute Mac Stream trial, HearHop uses a one-time lifetime unlock on that Mac — no subscription. The iPhone companion stays free. Your App Store shows the price for your country. The first 100 users get 50% off at launch.
Do my Mac speakers keep working?
Yes. HearHop captures system audio without switching your Mac to a virtual output device, so normal speakers continue working while you stream.
Can I use Bluetooth headphones on iPhone?
Yes. HearHop plays through your iPhone’s normal audio output, including speakers and headphones. Behavior may vary by headphones and iOS version.
Where can I download HearHop?
HearHop will be available on the Mac App Store and the App Store for iPhone and iPad. Listing links are coming soon while the apps are under Apple review.
How do I get help?
Use the Help screen in the app for connection troubleshooting, or email support@devcollar.com.