Write to support@devcollar.com with your Mac and iPhone models, OS versions, and a short description of what you see.
Support
Start with the in-app Help topics for common connection issues, then reach us by email if you still need a hand.
Quick checks
- HearHop is open on the Mac
- Both devices are on the same Wi‑Fi network
- Local Network permission is allowed where required
- The devices are paired / trusted
More detail lives in How it works and the FAQ.
